Vauxhall Welfare Fund
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Private Policy Notice

The Vauxhall Welfare Fund
Registered Charity No. 1039844
 
Richard Hay
Chairman
richard.hay@vauxhall.co.uk
​
Helpline
​Cherie Denton
Tel:  07460 171 565 
vauxhallwelfare@vwcharity.com

 
Your privacy is important to the Vauxhall Welfare Fund as is your trust in our services.  We want you to know that the information you share with us will be treated with care.
 
Your personal data will be processed so that the Vauxhall Welfare Fund can provided a service to you. Vauxhall Welfare Fund are the data controller and how your information will be used is set out below.
 
Who are we and why do we hold your personal information?
 
The Vauxhall Welfare Fund (registered charity number 1039844) collects personal information when you register with us for support or guidance. We will use this information to provide the services requested, to maintain support records and to track a client journey. Any correspondence you have with the Vauxhall Welfare Fund will be recorded.
 
The Vauxhall Welfare Fund are committed to respecting your personal information and ensuring we are transparent with you in relation to how we will use it. If you are at all uncertain about any aspect of our policies and practices please contact us by mail: 

Vauxhall Welfare Fund
PO Box 1663
BEDFORD
MK40 9FX
or email: vauxhallwelfare@vwcharity.com
 
What information we collect?
 
The information we process includes the following:


  • Your name, address and contact details;
  • Information about your circumstances (including your financial circumstances); and
  • Information about the support you require
 
Who will we share your information with?
 
We may share your information for the following purposes below:
 
The personal information we will share and who we will share it with
Who we share with and why

First Name, Surname, Date of Birth
  • To discuss your circumstances
  • We feel it is necessary in order to process your request; and
  • With your consent you may ask us to obtain information about you from agencies such as social workers, health professionals, local authorities and other charitable services.
 
 

What are the legal grounds which allow us to process this information?
 
The law requires that we have a lawful basis to handle your personal information. The majority of the activities we use your personal data for will be because we have your consent to do so in order to process your request.
 
By continuing with your application, you give your consent to us to using your information for the purposes detailed in this statement and confirm that all the information you provide to the Vauxhall Welfare Fund is correct and complete. If you do not wish to disclose your personal information, the Vauxhall Welfare Fund will continue to provide you with guidance but will be unable to support you any further.
 
For some of the purposes we use your information for we do this because it is necessary in our legitimate interests to do so. For example, we need to keep records of the people we help and how we help them for our own internal record-keeping and administrative purposes and to protect our interests but also to be able to manage our relationship with you. We also keep records to ensure that we can recover debts owed.
 
The law permits Vauxhall Welfare Fund to handle your personal information where it is in the vital interests of either you or another person. 
 
 
 
Where Vauxhall Welfare Fund will store your personal information
 
For more information about where we transfer your personal information to and the safeguards that are in place to protect it, please send an email to: vauxhallwelfare
@vwcharity.com
 
How long will Vauxhall Welfare Fund keep your personal information?
 
We will only keep your information for as long as is necessary for the purposes described above. We will keep your information throughout the period during which we support you and for a reasonable period thereafter for our administrative purposes and so that we can manage any query you might have.
 
Your rights and how to contact the Vauxhall Welfare Fund
 
You have the right to access the personal information the Vauxhall Welfare Fund hold about you and, if it is inaccurate, to have it corrected. In certain circumstances, you also have the right to request that your personal information is erased (the “Right to be Forgotten”), is subject to restricted processing or is transferred to you or another organisation in a commonly structured format (the “Right to Portability”).
 
If you would like to update information the Vauxhall Welfare Fund hold about you, exercise any right described above or have any questions about how the Vauxhall Welfare Fund handle your personal information you can contact us by email at: vauxhallwelfare@vwcharity.com or telephone on
07460 171 565
 
Contact details of the Data Protection Officer are:
richard.hay@vauxhall.co.uk
 
Right to withdraw your consent
 
You have the right to withdraw your consent at any time. To do this please send an email to vauxhallwelfare@vwcharity.com or telephone on
​07460 171 565 to make a withdrawal
 
Right to complain
 
If you are not happy about how Vauxhall Welfare Fund handle your personal information.  You can contact them direct or you have the right to complain to the supervisory authority. You can do this by contacting The Information Commissioner’s Office through their website www.ico.org.uk, by phone on 0303 123 1113 or by post at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.
 
You should be aware that, some of the rights mentioned above only apply in certain defined circumstances and therefore even if you want to exercise them, the Vauxhall Welfare Fund may not be required to comply.
 
Changes to this Privacy Policy
 
This policy may change from time to time. Where any change is material, we will notify you in writing. You can otherwise request a copy of the privacy policy at any time by contacting us the Vauxhall Welfare Fund at vauxhallwelfare@vwcharity.com

 

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